Customer Flow Management

Conxillium / Customer focus and efficiency / Customer Flow Management

JCC-Customer Flow Management: minimising the waiting experience

Professional and efficient customer service is a must for your clients. By effectively guiding their journey during their visit you ensure a positive experience. JCC-Customer Flow Management. (previously G-BOS) helps your organisation to achieve the best possible experience for your clients, from reception to completion of their inquiry. We do this both by minimising waiting times and by providing clear information as they wait, giving clients the perception of a brief waiting experience